We’re here to help
More than ever, your holiday is a time to relax and the last thing you need is stress during the booking process, or if your plans have to change due to COVID-19. You can feel confident booking with us thanks to our increased flexibility and our booking protection. Here are the reasons why you should book with Dream Yacht Charter.
Your booking protection
Our flexible rescheduling
Contact your agent for help if you didn’t book directly with us.
If you are unable to get to your departure destination due to COVID-19 disruption, you can:
• Reschedule without a fee for alternative dates within 12 months following your original departure date. Any monies paid will be transferred to your new booking
• Receive a credit note for any monies paid which you can use towards a future charter within 12 months of your original departure date.
Rescheduled charters are subject to current pricing. You will have to pay the difference if the booking is more expensive and there will not be a refund if the booking is less expensive.
Our policy qualifies COVID-19 disruption as border closures, a government advisory against travelling to your destination or restrictions preventing us from operating your charter at the departure destination.
The following does not qualify as disruption:
- Failure to provide a negative COVID-19 test to enter the country you are visiting
- A requirement to quarantine to enter the country you are visiting or to return home.
In these cases, our usual cancellation terms apply but we recommend you purchase COVID-19 cancellation insurance when booking.
Reasons to book with Dream Yacht Charter
We’ve kept more customers sailing in more countries than any other charter company during COVID-19 disruption. Book with confidence knowing we can reschedule your booking to any of our 60+ destinations worldwide if you cannot travel as planned due to COVID-19 disruption.
With 60+ destinations, only Dream Yacht Charter can offer you unrivalled choice for rescheduling worldwide, including 11 bases in the Caribbean alone. Remember, you are at a disadvantage if you book with a local charter company as you cannot reschedule to another destination.
The health and safety of our customers, staff and partners are a priority at Dream Yacht Charter.
Do You Need A COVID-19 Test To Travel, Fly Domestic Or International? Please visit our partners test2fly.org.
We look forward to welcoming you onboard!